Privacy Policy

1. Introduction

Modaic ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform. By using Modaic, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account information — your name and email address when you register
• Uploaded content — product images and garment photos you upload to generate visuals
• Payment information — billing details processed securely by our payment provider; we do not store card details
• Usage data — pages visited, features used, IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

• Provide and operate the Modaic platform
• Process your subscription and manage billing
• Generate AI images from your uploaded content
• Send transactional emails such as account confirmation and payment receipts
• Respond to support requests and enquiries
• Improve and develop the Service

4. Legal Bases for Processing

We process your personal data on the following lawful grounds:

• Contract — processing is necessary to provide the Service you have subscribed to
• Consent — where you have given explicit consent (e.g. marketing communications)
• Legitimate interests — to improve the platform, prevent fraud, and ensure security
• Legal obligation — where required to comply with applicable laws

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Generated images are stored in your account and remain accessible until you delete them or close your account. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

We use trusted third-party service providers to operate the platform, including cloud infrastructure, AI processing, and payment handling. These providers may process your data on our behalf and are contractually obligated to handle it securely and only as directed by us. We do not sell your personal data to any third party.

8. Cookies

Modaic uses cookies and similar technologies to maintain your session, remember your preferences, and analyse usage patterns. You can disable cookies through your browser settings, though this may affect some functionality of the Service.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to or restrict certain types of processing
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at contact@modaic.io.

10. Children's Privacy

Modaic is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@modaic.io.